Privacy Policy

This Privacy Policy provides information on how Elli Creators handles personal data when individuals use the Elli Creators App, register on the Elli Creators platform on the Website, visit the Elli Creators Website, as well as Elli Creators' social network accounts, provide inquiries, complaints, requests to Elli Creators, and when Elli Creators communicates with individuals in other cases

1) Our Privacy Policy describes the ways in which we collect, store, use, and protect your Personal Information, it is important for you to review this Privacy Policy.

By "Personal Information" we mean information that can be associated with a specific person and can be used to identify that person.

2) We do not consider anonymised information to constitute Personal Information, as it cannot be used to identify a specific person. We collect Personal Information from you when you use the Elli Platform and Application (Application) (which includes, but is not limited to, when you call or email our customer support team). By providing us with your Personal Information, you expressly consent to us processing your Personal Information, in accordance with the Terms of this Privacy Policy.

3) We may amend our Privacy Policy at any time by posting a revised version on the Application. The revised version will be effective at the time we post it and, following such posting, your continued use of the Application will constitute your expressed consent to us continuing to process your Personal Information, in accordance with the revised Terms of our Privacy Policy.

4) We encourage you to check the Application regularly for the announcement of any amendments to our Privacy Policy.

Our Privacy Policy Covers the Following Topics:

Our Collection of Your Personal Information

1) As part of your registration on the Application, you will be asked to provide certain Personal Information, such as your name, email address and/or telephone number, your date of birth or other identifying information We may request your clothing, and footwear sizes in case product samples are sent. Additionally, in order for us to verify your identity, we may need to request from you a valid proof of identification.

2) We may also collect or store any financial information from you, such as your number/ Cliq or Wallet number credit card, and/or bank account details.

3) You will need to input this financial information into the "Account" section of the Application. We use this financial information for billing purposes. Following your registration on the Application, you should not post any Personal Information (including any financial information) anywhere on the Application other than the Account section of the Application. Restricting the posting of Personal Information to the Account section of the Application protects you from the possibility of fraud or identity theft. The posting by you of any Personal information anywhere on the Application and the Website other than on the Account section of the Application may lead to the suspension of your use of the Application with no liability on the Application.

4) You bear sole liability for your Personal Information (including any financial information) in relation to any loss generally, of any nature, whether caused by fraud or serious negligence in the use of your Personal Information (including any financial information) or any of the components thereof (password, for example) we shall bear no liability in respect thereof.

5) Please note that we may use your Internet Protocol (or IP) address (which is a unique number assigned to your computer server or your Internet Service Provider (or ISP) to analyze user trends and improve the administration of the Application and/or Website.

6) We may also collect information about your computer (for example, browser type) and navigation information (i.e. the pages you visit on the Website) along with the times that you access the Application.

7) If you have provided any reviews on the services provided by us or our vendors, you agree that this information may be used in advertising and/or marketing to promote our services or that of our vendors.

Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children under 13. Therefore, in accordance with the E.U. General Data Protection Regulation (GDPR), if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental or legal guardians’ consent, we will delete that information from the Application as quickly as is reasonably practical.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey, in addition to the information provided by you as it relates to our services .We may also collect feedback ratings and other comments relating to your use of Application, where we aggregate Personal Information for statistical purposes, such aggregated Personal Information shall be anonymized.

Our Use of Your Personal Information

1) When you provide your Personal Information to us, you are deemed to have authorized us to collect, retain, and utilize that Personal Information for the following: To provide you with services and customer support; to analyze and improve the services we have provided for you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties; in addition to the use of aggregate data in anonymized manner by us or any third party authorised or licensed by us. Verifying your identity, verifying your eligibility to register as a user of Application, processing your registration as a user, providing you with a log-in ID for the Application and maintaining and managing your registration; performing research or statistical analysis in order to improve the content and layout of the Application, to improve our product offerings and services and for marketing and promotional purposes; we may use your name, phone number, residential address, email address and fax number ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on the Application.

2) Though we make every effort to preserve your privacy, we may need to disclose your Personal Information to law enforcement agencies, government agencies or other Third Parties where we are compelled so to do by a court order or a similar legal procedure; where we are required to disclose your Personal Information to comply with law, where we are cooperating with an ongoing law enforcement investigation, or when we in good faith believe that our disclosure of your Personal Information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our Terms.

3) You agree that we may disclose your Personal Information to Brands, including the content created, may be transferred to the brands for whom tasks have been applied by the Creator or whose tasks have been executed by the Creator. The content created by the Creator may be published on the brand's social network accounts or other publicly accessible sources, making it available to the public.

4) You further agree that we may disclose and transfer your Personal Information to service providers engaged by us to assist us with providing you with our services, including but not limited to, data entry, database management, promotions, products and services alerts, delivery services, payment extension services, and membership authentication and verification services) ("Service Providers"). These Service Providers are under a duty of confidentiality to us and are only permitted to use your personal data in connection with the purposes specified above, and not for their own purposes (including direct marketing). You agree that we may disclose and transfer, for the purposes specified above, your personal data to other affiliated companies.

5) Any personal data supplied by you will be retained by us and will be accessible by our employees, any Service Providers engaged by us and Third Parties referred to above, for or in relation to any of the purposes stated in this article. All voluntary information may be made publicly available on the Application; therefore, accessible by any internet user. Any voluntary information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the voluntary information that you submit to us.

6) Additionally, information includes details of your user ID, feedback ratings and associated comments relating to your use of the Application.

7) We do not share or disclose any of your Personal Information to Third Parties in the normal course of doing business and will only share or disclose your Personal Information with Third Parties, in accordance with this Privacy Policy.

8) By registering on the Application, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on the Application. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Application and/or Website.

9) Additionally, we do use comments made by you about the Application and Website for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

10) Your Content In this privacy policy, "Your Content" shall mean any audio, video, text, comment, images, or other material you choose to display on the Application. By displaying, you grant us a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media. Your Content must be your own and must not be invading any Third Party’s rights. We reserve the right to remove any of Your Content from the Application, at any time without notice.

Although we may not routinely screen or monitor Your Content, we may remove or edit inappropriate content or activity reported to us or suspend, disable, or terminate a user's access to all or part of the Application and the Website.

You are prohibited from using our Application and Website to share content that:

Your Use of Your and Other Users’ Personal Information

1) We cannot guarantee the privacy of your Personal Information when you share Personal Information with other members of the Application and the Website.

2) This Privacy Policy does not cover your release of your Personal Information to another member of the Application and the Website.

Accessing, Reviewing and Amending Your Personal Information

1) You can access and review your Personal Information in the My Account section Application. If your Personal Information changes in any way or is incorrectly presented on the Application and Website you should immediately update or correct your Personal Information, as applicable, by accessing the My Account section on the Application and Website .

2) Please note that we shall retain your Personal Information during and following the end of your use of the Application as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations, and to take any other actions otherwise permitted by law.

Third Party Website Links

The Application and Website may contain links to other websites. Therefore, this Privacy Policy does not apply to these Third Party sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those Third Parties. You should read the relevant Privacy Policy for those Third Party sites before responding to any offers, products or services advertised by those parties.

Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Application and/or Website to read the privacy statements of each and every website you visit if you intend to provide Personal Information to that website.

Cookies

1) Like many applications and websites, the Application and Website uses 'Cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular pages on the Application and Website, the cookie identifies your browser with a unique, random number.

2) The Cookies we use do not reveal any Personal Information about you. Cookies help us improve your experience of the Application and Website and also help us understand which parts of the Application and Website are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Mobile Application and Website.

No Spam or Spoof Emails

1) We do not tolerate spam. To report the Application and/or Website related spam or spoof emails, please forward the email to support@ellicreators.com. You may not use our communication tools to send spam or otherwise send content that would violate our terms. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Protecting Your Personal Information

By providing us with Personal Information, you consent to the transfer of your Personal Information to, and its storage on, our servers. We take every precaution to safeguard all your Personal Information from unauthorized access, use or disclosure. All Personal Information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your Personal Information. You must enter your username and password each time you want to access your account. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone. If you are concerned that your username or password has been compromised, please ensure to change your password by logging onto the My Account section of the Application and Website.

How You Can Contact Us About Privacy Questions

If you have questions or concerns about our collection and use of your Personal Information, please contact our customer support team at support@ellicreators.com.